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These Policy and Rental Conditions apply to all services are provided by the villas' owners and shall be governed by the laws of Greece. By accessing, browsing and using this website and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the rental terms and conditions set out below. These Policy and Rental conditions may be amended from time to time without any additional notification.

Security and Privacy Policy

We wish to hereby inform you that we comply with the protection framework for natural persons with regard to the processing of personal data, as established by the new Regulation (EU) 2016/679 of the European Parliament. Personal data is defined as information that can be used to identify you, such as your name, e-mail address, etc. We do not collect your personal data unless you have explicitly provided it for a specific purpose and under the condition that you have consented to their use. We store your personal data in order to update the customer registration book, keeping which is mandatory by law, and uses it only if you consent to receiving newsletters (evaluation form, special offers etc.). We reserve the right to disclose information pertaining to you if the law so requires or if such disclosure is demanded by the competent government authorities, administrative authorities, or law enforcement. The company guarantees that it will not transmit, share, disclose etc. your personal data to third parties for any purpose or use.

Our Cookies Policy

We don't use cookies to collect browser data when you visit our website. We don't gather any information about you when you visit our website and we don't identify users of our site.

Payment and confirmation of booking

A 30% deposit of the total rental cost is due at the time of booking. The balance (70% of the rental amount) is due in full upon arrival. The deposit payment, in Euro, has to be made by electronic funds transfer to the owner's bank account. Information for funds transfer will be sent at the time of reservation. If the deposit payment is not received during 2 bank days after your reservation has been made we reserve the right to re-list your holiday dates and you risk forfeiting any deposit already paid. Reservation will be confirmed upon receipt of the deposit by the owner's bank account. Confirmation will be sent you by email.

Damage / Security Deposit

A damage refundable deposit €350 for Villa Konaki and €400 for Villa Estia and Villa Lyrida is due at time of check-in. You are fully responsible to keep the villa and its belongings and amenities in the same condition as you find them on your check-in. It is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise. We’ll refund you the damage deposit if the following provisions are met: no damage is done to property or its contents, beyond normal wear and tear; no charges are incurred due to illegal activity, collection of rents or services rendered during the stay; all debris, rubbish and discards are placed in rubbish bin and the dishes cleaned; all keys with magnetic card are returned at check-out; all charges accrued during the stay are paid prior to the departure; no linens, towels and coverlets are lost or damaged; the renter is not evicted by the owner (or representative of the owner) or local law enforcement.

Cancellation

Guests are strongly advised to take out their own holiday cancellation insurance. If you cancel your booking: cancelation that are made more than 60 days prior to the arrival date will incur no penalty; cancellation that are made within 60 days of arrival the deposit isn't refundable; in case of no-show the deposit isn't refundable. Arrival with delay or early departure does not warrant any refund.

Not Included in your Price

Villa rental prices do not include personal, travel and cancellation insurance, travel costs to the property (including air, ferry and/or bus/taxi transfers), full resort representation or any consumable items other than those provided in the property on arrival.

Pool towels should be used at the private pool but please note that beach towels are not provided.

If you should need to make an emergency call out to our house manager which requires him or her to make a special visit for something which could have been avoided you may be charged a call-out fee. This includes locking in or losing the villa's key.

Included in your Price

Prices quoted are for the exclusive use of the property and grounds for the specified period for maximum 6 persons occupancy and are quoted in Euro.

Villa rental includes clean sheets, towels and paper towels, weekly cleaning by our housekeeper, regular cleaning and maintenance of the pool and garden. It also includes air conditioning to all bedrooms.

Electronic systems, including TV, DVD/CD, appliances, and facilities are provided for your use but the availability or function of any such item cannot be guaranteed. Please be advised there may be power, internet, and water cuts from time to time and this is normal rural Greek life.

Broadband wireless internet access is provided.

Occupancy

The total number of persons staying overnight may not exceed the authorized number as given by you on the booking confirmation and pre-agreed by the owner. Friends/family living or staying nearby and visiting for the day are very welcome but may not stay overnight unless previously authorized.

The villa cannot be re-let or sublet to any other group/party or individual in any circumstances. If persons are discovered staying at the property in excess of those agreed, all your party will be required to leave immediately without any refunds.

Arrival and Departure

Guests are required to vacate the property and grounds by 11.00 in the morning on the day of departure, unless other arrangements have been made in advance either with the owners or with villa manager. Guests may arrive from 15.00, unless by prior arrangement.

Keys, Directions, and Local Contact Numbers

Detailed instructions for key collection and directions to the villa will be sent approximately one week prior to the rental commencement by email, together with a contact telephone number of our house manager. On vacating the property keys should be left as advised at the time. There will be a lost key and magnetic card replacement charge.

Breakages

Although we understand that accidents happen, you will be liable for extraordinary breakages or acts of malicious vandalism. Please make our house manager aware of breakages as they occur to allow for replacement.

Internet Usage Policy

The Internet package we subscribe to gives our guests unlimited data over ADSL, via a wireless Wi-Fi router, at a speed of up to 50MBs. The wireless signal should be reasonably strong enough to cover the whole villa property. Loss or damage to equipment will be charged at cost of replacement.

When using your own computer equipment at the villa it is your own responsibility to respect international and local laws on privacy, decency and obscenity and to run your own antivirus and firewall software. We accept no responsibility for the legality of any data uploaded or downloaded via the villa’s internet link and, if detecting any improper use, will have no hesitation in passing contact details to the Greek authorities.

Internet Reliability. As with any rural area, there may be internet and power cuts. We offer this service as a bonus and service is not guaranteed.

Smoking

Smoking, burning aromatic candles and sticks is forbidden within the villa property or grounds at any time.

Guests contravening this rule will be asked to pay a fine €300 otherwise the guests will be asked to leave the property immediately without any refund.

Use of Swimming Pool

You have booked a private villa. We do not provide a lifeguard at the premises. By agreeing to these terms & conditions you confirm that you do not require lifeguard attendance, that you understand that the swimming pool is unattended at all times and that you are responsible for supervising the safety of everyone in the party, and any guests they may have, during pool use and in the adjacent poolside areas. Diving is strictly prohibited.

There shall be no claim against the property owners if injury or death occurs as a result of any member of the rental party or their guests using the swimming pool.

Use of Jacuzzi

By agreeing to these conditions you confirm that you understand that the outside Jacuzzi is unattended at all times and that you are responsible for supervising the safety of everyone in the party, and any guests they may have, during using the Jacuzzi. Pushing buttons of Jacuzzi: «Warm», «Cool», «Mode» is forbidden. Heating of Jacuzzi is possible only in April, May, September, October for extra charge 50 euro per day. Diving is strictly prohibited.

There shall be no claim against the property owners if injury or death occurs as a result of any member of the rental party or their guests using the Jacuzzi.

Water and Septic

The villa is in a rural area. The tap water is not recommended for drinking, although fine for bathing and cooking. Bottled water is highly recommended. In Greece, there are occasionally water shortages or cut-offs. These are beyond our control. There is an auxiliary water tank and guests are encouraged to use water responsibly.

Hot water is supplied via the solar heater. In case of the rare cloudy day, there is an immersion heater for extra hot water.

The villa is on a septic system. DO NOT flush any paper or rubbish. Do not wash food scraps down the sink. No feminine products, cleaning wipes, or diapers should be flushed at any time.

Outside Barbecue Grill

The barbecue station runs on charcoal. Please do not move the barbecue station from its location. It must remain clear of the building and vegetation. Keep the fire under constant control, everything around is very dry during the summer and easy flammable. Use a small amount of water to safely turn off the fire in the outdoor barbecue. Be especially vigilant with the fire and barbecue items if there is some wind. Please keep the grills clean.

Renter’s Responsibility

The renter is responsible for taking reasonable care of the property and its contents. At the end of the rental period, the property and its contents, including all equipment, furniture, utensils, crockery and cutlery, etc. must be left clean and tidy and stored in the appropriate cupboards and the hob (stovetop), oven, fridge, freezer, dishwasher, barbecue grill, and microwave must be left clean.

The renter shall ensure that no member of their party engages in any activity in or around the villa, the swimming pool, Jacuzzi which may cause damage, pollution to the water or damage to the structure or filtration equipment, or behave in any way which results in offence to the neighbours or local community.

The renter responsible for booking undertakes that no person will suffer anything to be done which would endanger the policy of the villa owner’s insurers in respect of the villa and its contents which might make the same void or voidable.

The renter is responsible for securing their own personal belongings or valuables. A safe is provided for the use of our guests. When leaving the property – even for short periods of time – all windows and entrance door must be closed and locked and outside wicket must be closed. We are not responsible for any lost or stolen items.

It is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

Reasonable and Peaceful Use

Renters are obligated to respect the other villa’s privacy and right to peace and quiet. Unruly, loud or dangerous behavior or trespassing onto the other villa’s property will not be tolerated and will result in the immediate termination of your stay. Local law requires that you observe a «quiet period» between the hours of 15.00 and 18.00 and after 23.00. This law is enforced.

Owner’s Responsibility and Force Majeur

Neither the owners nor their representatives can be held responsible for any circumstances beyond their control including, but not limited to, mechanical breakdown, illness, swimming pool and/or Jacuzzi maintenance, emptying of swimming pool and/or Jacuzzi for necessary maintenance, failure of any public service supply.

We cannot accept liability, or pay any compensation, where the performance or prompt performance of our contractual obligations is prevented or affected by ‘force majeur’. In these Terms and Conditions of Hire, ‘force majeur’ means any event which we, as the supplier of the service(s) in question, could not, even with due care, foresee or avoid. Such events may include, but are not limited to: power, water or internet cuts, war, threat of war, civil commotion, or strife, hostilities, strikes or other industrial disputes, natural disasters, fire, acts of God.